In order to provide housekeepers access your home, there are two steps that must be completed:
- Complete the online key release form available during your account sign-up process. This is a one-time process that allows The Minte to access your apartment for cleaning until this permission is revoked.
- Follow your property’s key release or permission to enter process. Common examples include: authorization via resident online portal or providing a copy of your key to management or front desk staff.
It is the responsibility of each client to meet property specific requirements to grant The Minte access to the apartment. If your housekeeper is unable to enter your home, the cleaning will be cancelled.